96% of our clients would recommend us to other law firms – we’re working on the 4%. Would you recommend your current provider?

Ray Davis FilePro Testimonial

Ray Davis, Galbally Rolfe Barristers and Solicitors “We felt we were an important customer to FilePro as much as they were important to us.”

  • “We thought some things in the product needed some tweaking before we took delivery. We were able to speak directly to the developers and programmers and convey our needs. Much to our delight many of our suggestions were quickly adopted and the software upgraded.”
  • “Cost was a major benefit but not considered until the product had met all other criteria. We were not charged an upfront licence fee and the the ongoing cost is borne by the client”
  • “We would recommend to any business principals or managers considering FilePro software to do so as we did and have a very good idea of how you want your business to function and manage.”

Firm: Galbally Rolfe Barristers and Solicitors

Working together since: 2005

Location: Melbourne

Specialties: Criminal Defence

Firm size: 7 (down from 12 with FilePro’s productivity improvements)

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Natale Ricciardi, Frichot & Frichot Lawyers “The credit policy has resulted in a significant improvement in our debtors with an average 50% – 60% of our debtors now being less than 42 days old.”

  • “I asked FilePro to carry out a “health check” of our database during which a number of new features that had been developed over the years were activated.  We also tidied up various parts of our database and updated the Chart of Accounts and financial reports so that they would be easier to understand and more consistent with the Financials produced by our Accountants.”
  • “I was very impressed with and came to rely on the “live” reporting available in FilePro to track my Work In Progress and debtors.  At my request FilePro customised the layout of such reports to make it easier for me to analyse my performance and also to communicate with the accounts administrator in respect to debtor management.”
  • “Overall I am extremely happy with the FilePro system, the support we receive, the costs of implementation and ongoing updates, as well as the availability and flexibility of the staff at FilePro who constantly communicate with us in order to adapt and improve the package to better suit our business’ needs.”

Firm: Frichot & Frichot Lawyers

Working together since: 2004

Location: Western Australia

Specialties: Full service

Firm size: 25

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Terry Newman, Newman Family Law “FilePro has been an outstanding system – I could not be happier with my purchase.”

  • “FilePro allows for effective and clear financial management of the firm. The information is at your fingertips, which in today’s economic climate is absolutely essential in the profitability of a legal practice.”
  • “Files are easily accessible by all staff members with the ability to view costs, accounts, word documents, discovered documents and contacts for the file from any computer in or outside the office without the need of the physical file”
  • “The ability of staff to understand and locate information on FilePro is efficient and practical. It does not require codes or in-depth knowledge of accounts”

Firm: Newman Family Law

Working together since: 2009

Location: Cairns

Specialties: Family Law

Firm size: 5 Users

Catherine Leach FilePro Testimonial

Catherine Leach, Leach Legal “FilePro is a great dynamic product with dedicated local support. I commend you for your professionalism and attention to detail that has led to our easy transition.”

  • “I was very happy to conclude discussions with you relatively quickly and easily in relation to payment.  You remained open minded and flexible and at all times were willing to consider different options to assist in meeting my needs”
  • “The transfer of the data from our old system to FilePro was scheduled to take place over the long weekend…By Tuesday morning my team were logging in and up and running and you and Leanne made themselves available for the day to help if any problems arose. By lunchtime I note that you both left as there were no problems that needed attending to.

 

Firm: Leach Legal

Working together since: 2013

Location: Perth

Specialties: Family and Divorce Law

Firm size: 20 users

Paul Harley FilePro Testimonial

Paul Harley, Hunt and Humphry Project Lawyers “Your ‘can do’ approach to integrating data from several sources into FilePro has resulted in a noticeable improvement in our efficiency.”

  • “With a relatively small amount of forward planning you and your team handled the transition process ensuring that we were up and running with FilePro immediately.”
  • “Overall the system stood out against its competitors and the pricing model fits with a niche firm such as ourselves.”
  • “Since implementation we’ve been impressed with your follow up support and dedication to continuous improvement of FilePro.”
  • “I would be happy to recommend FilePro to my colleagues in the industry and cannot stress enough what a difference a seamless transition makes.”

Firm: Hunt & Humphry Project Lawyers

Working together since: January 2015

Location: Perth

Specialties: Mineral Resources, Industry Infrastructure, Energy and Land Development

Firm size: 30+ Users

Andrew Browne FilePro Testimonial

Andrew Browne, Stephen Browne Lawyers “We had used various software programs concurrently. FilePro enabled us to consolidate everything.”

  • “It has now been 3 years since we made the transition to FilePro and we now consider the program to be a real asset for the business.”
  • “You have been very receptive to several of our suggestions and have gone well beyond the call of duty to assist us in utilising the program to its full extent.”
  • “We were very impressed with your enthusiasm and expertise with this project which allowed us to continue to operate as per normal without a hiccup.”

Firm: Stephen Browne Lawyers

Working together since: July 2011

Location: Perth, Western Australia

Specialties: Personal Injury

Firm size: 20 users

Paul D'Angelo FilePro Testimonial

Paul D’Angelo, D’Angelo Legal “One of the great things about FilePro is that it is constantly being updated with your team working on ways to improve the FilePro system and functionality.”

  • “As you know we have been using FilePro since May 2007. Since this time FilePro has evolved to meet the needs of efficient, technology-driven legal practices. I was impressed back then and even more today.”
  • “Your local support staff are always available to assist with training needs of our new staff or refresher courses for the more experienced staff.”
  • “I am constantly being invited to try competitive products to assist in our file management and accounting system. When I compare FilePro’s relatively competitive  pricing structure and the functionality that FilePro offers me, my staff and clients, I believe FilePro is significantly ahead.”

Firm: D’Angelo Legal

Working together since: 2007

Location: Perth, Western Australia

Specialties: Commercial, Notary Public, Personal Injury and Settlement

Firm size: 15 users

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Jeremy Culshaw, Culshaw Miller Lawyers “FilePro enabled our firm to consolidate and streamline all of our file management systems without any interruption to our practice.”

  • “We have an integrated relationship with FilePro together with other partners such as Macquarie Bank, Softlog, Info Track and also our IT providers. This provides trust between all parties and we know that your team are always willing to deal directly with any of them should the need arise but also provide feedback to us at the same time. Your professionalism and dedication to our business and to FilePro is admirable.”
  • “Whether it be by phone, email or site visits, your team are always ready, willing and able to sort out any issues that may come up.”

Firm: Culshaw Miller Lawyers

Working together since: 2003

Location: Perth and Adelaide

Specialties: Full service

Firm size: 50

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David Quartermaine-Thompson, Balmoral Legal “FilePro has helped us grow from one solicitor with one administrative support person in 2011 through to the firm now having five solicitor’s and four administrative support people in 2014”

  • “Having had the benefit of the FilePro practice management system in my capacity as an equity partner of Marks and Sands previously, I had no hesitation in requesting that FilePro provide their service to Balmoral Legal.”
  • “We are fortunate to have the support of FilePro and their local resource centre in the operation of Balmoral Legal. FilePro have offered a service which accommodates our needs and is also commercially practical in respect of the costs of the product.”
  • “Personally and as a director of Balmoral Legal, I would have no hesitation in recommending FilePro based on the experience that we have had with their product and their service.”

Firm: Balmoral Legal

Working together since: 2011

Location: Perth

Specialties: Family Law

Firm size: 7

Mark Borello, Borello Graham Lawyers “The FilePro team seem to share our client-centric philosophy which makes working together a whole lot easier – the cornerstone for success is to surround yourself with good people”

  • “Borello Graham Lawyers has grown from a single user operation to a 30+ user firm and one of Perth’s premiere independent legal service providers within a short period of time.
  • “I have no doubt that one of the key ingredients for our success has been utilising an efficient, intuitive and robust office management software.”
  • “Whether it be transitioning FilePro during a relocation, reconfiguring our data to reflect a company restructure or simply training our staff periodically; the FilePro team have always been eager to meet face to face.”
  • “Once again, thank you for working with us over the last seven years. We look forward to sharing our journey over the next 10 and beyond.”

Firm: Borello Graham Lawyers

Working together since: 2009

Location: Perth

Specialties: Property, dispute resolution, corporate advisory

Firm size: 30+ Users

Our earliest client has been with us for over 20 years, using FilePro to grow from a two-partner practice to a 70-user firm – so let’s grow together.

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